Terms & Conditions

Effective 2026-09-16 · Applies to www.domebox.in

1. Agreement

These terms are an agreement between you (and the company you represent) and BISCS India. By creating an account or using Domebox you accept them. If you are accepting on behalf of a company, you confirm you are authorised to do so.

2. The service

Domebox is a subscription task and team management service: task assignment and delegation, recurring work, reminders, KRA and KPI tracking, performance scoring and reporting. We may add, change or withdraw features. If we withdraw something material to a paid plan, you may cancel and receive a pro-rata refund of the unused period.

3. Your account

• You are responsible for keeping your password confidential and for everything done under your account.
• You must give accurate information and keep it current.
• One login is for one person. Sharing a login among several people is a breach of these terms and distorts the performance scoring the product exists to provide.
• Tell us promptly at info@biscsindia.com if you suspect unauthorised access.

4. Plans, limits and payment

Current plans, prices and limits are shown at www.domebox.in. All prices are in Indian Rupees and exclusive of GST unless stated otherwise. A GST invoice is issued for every paid subscription.

• User and task limits are enforced. Reaching a limit does not delete anything; it prevents adding more until you upgrade or the monthly count resets on the 1st.
• Recurring occurrences generated automatically by the system do not count against a monthly task allowance.
• Monthly plans renew monthly until cancelled. Annual plans are paid upfront for twelve months.
• If a renewal payment fails, your access continues for 7 days while you fix it. After that the account reverts to the Free tier. Your data is not deleted — only access to paid features stops.
• We may change prices with 30 days' notice by email. An existing annual term is honoured at the price you paid.

5. Acceptable use

You must not:

• Use Domebox unlawfully, or to store unlawful content.
• Attempt to access another company's workspace or data.
• Probe, scan or attempt to breach our systems, or circumvent plan limits.
• Resell or white-label the service without a written agreement with us.
• Use automated means to place unreasonable load on the service.
• Upload material that infringes someone else's rights.

We may suspend an account that breaches this clause. Where the breach is not deliberate we will contact you first.

6. Your data

Your work content is yours. We claim no ownership of it. We process it to provide the service, as described in the Privacy Policy. You can export it, and you can ask us to delete it. We use it for nothing else — no resale, no advertising, and no training of machine-learning models.

7. Performance scoring — an important limitation

Domebox calculates delegation scores, KRA ratings and appraisal figures from the data your company enters. These are an input to a human decision, not a substitute for one. They reflect only what was recorded in the system, and records are incomplete for ordinary reasons — work done offline, context a manager knows and the system does not, or a deadline everyone agreed to move but nobody updated.

You are responsible for how you use these numbers. If you use them in decisions about pay, promotion or continued employment, you remain solely responsible for those decisions and for complying with the employment law that applies to you. We strongly recommend letting employees see their own score and its breakdown, and giving them a route to contest it.

8. Availability

We work to keep Domebox available but do not guarantee uninterrupted service. It depends on third-party infrastructure, chiefly Google Workspace, and is subject to that platform's own limits and outages. We aim to give advance notice of planned maintenance.

9. Liability

To the maximum extent permitted by law, BISCS India's total liability arising out of or relating to these terms is limited to the fees you paid us in the twelve months before the claim. We are not liable for indirect or consequential loss, lost profits, lost business, or loss of data beyond our duty to maintain the backups described in the Privacy Policy.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.

10. Cancellation and termination

You may cancel at any time — see the Refund & Cancellation Policy. We may terminate for material breach, or for non-payment after the grace period. On termination you may export your data for 12 months, after which it is deleted.

11. Governing law

These terms are governed by the laws of India. The courts at , have exclusive jurisdiction.

12. Changes

We may update these terms. Material changes will be emailed to the account holder at least 14 days before they take effect. Continuing to use the service after that constitutes acceptance.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

We acknowledge every complaint within 48 hours and aim to resolve it within one month of receipt.